Question 1

How Do I Apply for a Rental Unit?

Accepted Answer

Book a Showing and View the Unit:
You must view the property before applying. Applications will be given out at the showing. Available units are listed on the "For Rent" tab on our website. To book a showing, text (306) 717-1790.
Complete the Application:
Fill out all required details and provide information for your previous landlords and current employer. Make sure your previous landlords are authorized to release your rental history.
Sign and Submit:
Sign where indicated on pages 2 and 4, and submit the application with the required documents (photo ID and proof of income) via email (info@universalrealty.ca) or in person during business hours.
Wait for Approval:
The approval process may take a few days, especially if there are delays in contacting references. If approved, we’ll reach out with the next steps.

Question 2

What is the Security Deposit Policy?

Accepted Answer

We require half of the security deposit to be paid upfront to hold the unit for you. The remaining balance is due 60 days after your move-in date.

Question 3

What is the Rent Payment Process?

Accepted Answer

At Universal Realty, we offer three rent payment options:

Pre-Authorized Debit (PAD):
If you'd like your rent payments to be automatically deducted from your bank account each month, complete a PAD form along with a void cheque and return it to our office. Payments are processed on the 1st of every month. Contact us if you need the PAD form sent to you.
Tenant Portal:
Our secure online portal is an easy way to pay your rent. To set up an account, call our office at (306) 652-7736 during business hours, and we’ll send you a link to create your account. Note: the link is only valid for 15 minutes, so be ready to set up your account when you call.
Debit (In-Person):
Visit our office at 108 103rd Street E, Saskatoon during business hours to pay your rent in person via debit.

Please note:
E-transfer is only accepted for your first month’s rent and we do not accept credit card payments.

Question 4

How Do I Submit a Maintenance Request?

Accepted Answer

For all maintenance requests, you can contact the office by phone, email, or in person during our business hours: Monday-Friday, 9:00 AM - 12:00 PM & 1:00 PM - 4:30 PM.

After-Hours Emergencies:
For emergencies outside of business hours, call (306) 652-7736 and press 9 to be connected to our on-call personnel. We are available 24/7.

Please note: Emergencies are situations that affect health, and safety, or pose a risk to the property or building. If you request assistance for a non-emergency outside of regular hours (such as lockouts or lost keys), there will be a charge for the after-hours service.

Question 5

Are Pets Allowed?

Accepted Answer

Prospective Tenants:
We offer a variety of pet-friendly properties. To confirm if a unit is pet-friendly, check the listing description or reach out to our office. To explore available properties, visit the "For Rent" tab on our website.

Current Tenants:
To determine if your building allows pets, please contact the office. Pets must be approved by the property manager before moving in.

Please Note: Additional pet fees may apply.

Question 6

Can I Transfer my Lease?

Accepted Answer

No, it is a company policy that we do not transfer leases.

If a family member or friend is interested in your unit they will be required to book a showing and go through the application process. We do not guarantee their application will be approved.  However, you are welcome to let us know if they are interested in your unit.

Question 7

What is the Move-Out Process?

Accepted Answer

To begin the move-out process, you must provide written notice to the office (either by email or a signed letter). Include your name, the property address, and your move-out date.

A full calendar month's notice is required, meaning your move-out date will be the last day of the next month. For example, if you give notice on February 9th, your move-out date will be March 31st. Once we receive your notice, we will provide further instructions.

Frequently Asked Questions